Shipping policy
At Plazy, we are committed to getting your order to you as quickly and efficiently as possible. Please review our shipping policy below for details on processing times, delivery estimates, and other important information.
Processing Time
- Orders are typically processed and shipped within 1–2 business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Methods & Estimated Delivery Times
- Standard Shipping: Estimated delivery within 1–2 business days.
Shipping Costs
- Shipping rates are calculated at checkout based on your location and chosen shipping method.
- Free shipping may be available for orders above INR 400.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number to monitor your shipment’s progress.
Shipping Delays
While we strive to ensure timely deliveries, occasional delays may occur due to unforeseen circumstances such as weather, carrier issues, or customs processing. If you experience any delays, please contact our support team for assistance.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us at contactus@plazy.in within 7 days of delivery. We will work with the carrier to resolve the issue as quickly as possible.
Incorrect Shipping Information
Please ensure that your shipping address is correct before completing your order. We are not responsible for orders shipped to incorrect addresses provided by customers.
If you have any questions regarding our shipping policy, feel free to reach out to us at contactus@plazy.in.
Happy shopping and happy adventures! ⛺